Saturday, September 20, 2014

Sigh

Just more bullshit. All the time. 
Always the same thing. 
Fuck. You.

Clem. Defender of the people!



"Dear Sir or Madam,


This letter is not a complaint but more like constructive criticism about the service I received from a ***** Delivery Office member of staff, whose name I don’t know. I visited *** Delivery Office this morning, 20/09/14, to collect some post. After I walked in and stood behind a man waiting at the window, one of your staff came to respond. He immediately pointed out the bell in front of the chap in front of me, in a sarcastic manner which I thought wholly inappropriate. The customer apologised politely and obviously English was not his first language. I’ve lived in**** for 3 years and I like the cultural diversity. Possibly he hadn’t noticed the bell or the signs indicating it or was unable to read it. I personally had assumed that when I arrived, he was already being seen to. The man left and I handed over my card to the same individual helping at the window. He returned with my parcel and immediately pointed out the bell again, in the same sarcastic manner.

At this point I feel that I should mention that I understand that your staff must have to put up with a great deal of challenging and frustrating customers and as I work in mental health, believe me, I can relate. However, I feel that if you expect your customers to treat you with respect you should be doing the very same. The man working behind the window must have been frustrated but I feel that he made assumptions about myself and other customers in the collection office. I felt that his manner was unnecessary and mean.
At the time I didn’t respond to his sarcasm, I smiled, thanked him and left. However, I feel that working in mental health has given me an ability to shrug such behavior off. Now though, what I feel I should have done is responded in kind or told him how inappropriate I thought his attitude was then and there.

I expected a much higher level of service from Royal Mail, and I am quite disappointed. I do not want to work all week, earn my weekend off and then be faced with a rude attitude when collecting my post.

Again, this is less a complaint, more of a criticism. The stories and the lives of the people who walk into your collection office and unknown to your staff. So they should not assume anything. Each person has their own life and stresses, they do not need it to be aggravated by sarcasm. To be honest, as I write this, I’m less annoyed for myself, but more for the possible struggles that people I support go through on a daily basis. Many find it extremely difficult to perform simple tasks like going to the post office. Attitudes like the one I experienced could set an individual back a long way. 


I felt sufficiently strongly about this to have written and would be grateful for a response"


Feeling quite proud of myself for being so assertive this morning.
He was a shit though so.

When I went to hand it over, the rude guy was there so I asked him politely to pass the letter on to his manager. He looked shocked and a little dismayed. Turning to the man next to him, he asked me if I'd like to speak to his manager directly and handed the letter over to the man. At this point, I was half way out the door and cheerfully called out that he shouldn't worry about that, the letter on it's own is fine.


Tuesday, September 16, 2014

Dude.

Story of my life.

Saturday, September 13, 2014

I want to give up

Aphex Twin - Avril 14th


I love this so much.
It makes me feel stuff.

Thursday, September 11, 2014

Something more cheerful :)

So I'm just finishing my second week on a new placement. Half way already!!
I'm really liking it, I mean, I feel like a spare part a lot of the time but. 
Everyone is nice. The team is friendly. I'm finally gaining some trust to get things done, which is great :)
I should try and draw tonight. 
I bought One Hour Photo the other day when I was at my sister's place so.
Maybe I'll draw with that on.

REMINDS ME!
The reason I went there was to try on some bridesmaid dresses. So exciting! I felt like a princess.
Realised I should lose some weight though. I'm trying to eat better but. I'm so huuuungry!!
Should start some exercise. I've got until April so.
I was especially nice since my other sister came too so. A couple evenings with the three of us together was lovely. I miss family so much.

LOL. Wrote that. Then realised I'd been fobbed off by a guy who promised to be a good friend. 
Was supposed to hang out tonight. Yesterday said he had to look after his son tonight.
Just mentioned he's going to see a band.
When pulled up on it, OH! Kid's mum isn't working after all.
Bullshit.

Sunday, September 07, 2014

Stupid Everything.

I really want to forget. 
Sorry Ferry.
But I wish you'd come back.
I miss you.



Sorta.

I don't want to go back.
I like going forwards.
It's the only way to improve.
I just. Wish I could pause sometimes.
And properly think about what I'm doing.
Or what I've done.
Or what I should do next.
So tired of getting things wrong and losing control.
Getting tired of myself.


Monday, September 01, 2014

Getting real tired of your shit.

Seriously.
Why, exactly, do people who reject you, think that it's suddenly cool to get in touch and be friends, then patronise you when you explain to them exactly why they should fuck off?
I was nice, chilled out, recovered emotionally from my dick episode and then one of them calls up like we're best fucking buds.
Leave. Me. Alone.
I hate you.

In other news, I wasn't going to date anymore but I'm going to.
Nothing else distracts from stupidity inside than starting something even more stupid with someone stupid.

From an entertaining manga, Chocolat.

Sunday, August 31, 2014

I'm a stupid idiot.

But that's nothing new.
I fucked up something potentially amazing.
Good job, Clem.

I passed my other exam. By 2 marks.

School starts again tomorrow.

I did a picture of a jelly fish but I gave it away to the "potentially amazing" before I'd scanned it so.
Here's a picture of the picture.


Friday, August 15, 2014

Society6

Finally got myself a little organised.

Thursday, August 14, 2014

Sometimes failing is a good thing.

BECAUSE I passed my resits.
For my care plan bit, I previously failed with a mark of 32, or something.
This time I passed with... Guess....

100!!!


YEAH
!


WOOP!

Now just waiting on my Research Exam results next week... :/

In other news. Sertraline works. So I'm feeling a whole lot better.

Mum's first knee replacement went ok.

I just found this Chistmas card. I won the competition in Year 1.
This is my entry.




My friends bought me this. They're wonderful.

 

Saturday, August 09, 2014

This came out.

Surprised me.
Feeling a bit smug.